Spruce Knob Seneca Rocks Telephone Inc. (SKSRT) Customer Policies
In the paragraphs below are links to PDF documents which describe the rights and responsibilities between SKSRT and its customers concerning internet and company services:
- The FCC Battery Backup Disclosure describes the characteristics and care of the SKSRT battery backup, and telephone service concerns during power outages.
- The Network Management Policy explains the network and access management practices required to comply with the Federal Communications Commission's (FCC) Open Internet Rules.
- By using SKSRT internet services, customers consent to be bound by the provisions in the Acceptable Use Policy.
- SKSRT is an equal opportunity provider and employer, as provided by the SKSRT Nondiscrimination Statement.
- The Privacy Policy explains how SKSRT does and does not use information received from the Company's customers.
- The Customer Proprietary Network Information Policy describes how individual customer account information may be accessed, and by whom.
- The Subscriber Agreement describes the terms and conditions under which SKSRT and its affiliates agree to provide internet services to its customers.
- If you believe that a webpage hosted by SKSRT has violated your rights under US copyright law, you may file a Notification of Claimed Infringement as explained in the Notice of Copyright infringement Policy.
- SKSRT participates in the federal Lifeline Assistance program which is available to qualifying low-income subscribers. Only eligible consumers may enroll in the program. Each state has its own guidelines to qualify. Click here for more information. Use the Lifeline Application to enroll in this program.
SKSRT Company Bylaws
Spruce Knob Seneca Rocks Telephone Inc is a member owned non-profit telecommunications company. The SKSRT Bylaws describe the company's organization and operating rules.
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