SKSRT remains committed to providing the best customer service possible. In an effort to upgrade existing equipment and infrastructure and keep pace with rapid changes in the telecommunications industry, in 2009 SKSRT undertook a $7,789,000 project to bring "Fiber to the Home" (FTTH) to all subscribers in its service area. This project was completed in 2012. Upon completion of the project, SKSRT is the only provider in the State of WV and one of the first providers in the country to provide a FTTH network to all subscribers. FTTH provides a timely upgrade to the Company's physical plant and enables the Company to deliver state-of-the-art voice, video and data services. This allows SKSRT to accommodate communication demands envisioned for the 21st century.